AI-assisted compliance
case management platform
PerceptiveAi CMS is a modern case management platform built for caseworkers, supervisors, and residents — connecting review workflows, documentation, and communication in one transparent, organized place.
For Caseworkers
A focused workspace with intelligent triage and structured adjudication for supervisors and caseworkers.
- Faster access to the information needed for review
- Fewer manual steps tracking case status and documentation
- Better prioritization through work inbox, SLA indicators, and AI-assisted flags
- More consistent decisions through structured adjudication workflows
- Stronger audit readiness with actions, documents, and decisions recorded in one place
For Residents
A self-service portal with clear, plain-language updates on case status and required actions.
- A secure self-service portal to check case status anytime
- Clear visibility into required documents and their status
- Faster document submission without relying on phone calls
- Transparent communication about case outcomes and next steps
- Notifications and activity history to stay informed
Streamlined efficiency
From submission to decision in three connected, AI-enhanced steps.
Submit
Residents upload required documents and evidence through the secure portal.
Review
AI flags compliance gaps and confidence scores while the caseworker validates the evidence.
Decision
A structured decision is recorded and the resident is notified in real time.
AI-assisted adjudication
Every case surfaces an AI-generated outcome, confidence score, and plain-language rationale — reducing administrative overhead by highlighting missing documentation and eligibility gaps before a caseworker ever opens the case.
Enterprise-grade trust
Built on a resilient, real-time AWS-backed architecture designed for the security and audit demands of eligibility compliance work.
Ready to modernize your agency?
Secure access for agency teams is available from the header login.